Customer Support

• Request more info
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• On-line Client help
• On-line Server help
• Product services
• Product training
• Product FAQ
• File viewers
• PLM reference materials
• PLM good practices
• PDXpert PLM app notes

• Introduction
  • PDXpert Server overview
  • Help conventions
• How do I...?
  • Start the PDXpert client service
  • Stop the PDXpert client service
  • Back up the database
  • Restore data from a backup
  • Re-index the database
  • Reset the administrator password
  • Initialize a new database
  • Set up email notifications
  • Specify data location
  • Change database instance
  • Upgrade the PDXpert Server
• How to solve system problems
  • Microsoft SQL Server diagnostics
    • Verify SQL Server service is available
    • Verify TCP/IP protocol
    • Verify the firewall exception
    • Expose SQL Server Browser service
  • PDXpert Server diagnostics
    • Verify PDXpert Server is started
    • Verify the PDXpert Server connection
• Console reference
  • Maintenance tab
  • Settings tab
  • Information tab
  • About tab
• Other reference topics
  • Windows update service
  • Configuration & log files
  • Extracting files from PDXZ backup
• Software licenses & legal notices
  • Program license & warranty agreement
  • Other software licenses
  • Legal notices

Resources