Enter the software license key

Administrators open this window using Tools menu ➔ Software License Key... The menu command is shown when the user's role has Manage as administrator marked.

The software license identifies your copy of PDXpert and determines its capabilities, such as the number of users allowed and the period for which the software can be used or updated.

Carefully read the Software licenses & legal notices reference topics, with special attention to the Program license & warranty agreement. By using the software license key, you agree to be bound by this agreement.

About 30 days before a subscription period expires, administrators are shown a reminder in the client application's status bar. For a perpetual license, this MSU reminder is also shown for 30 days after the subscription ends. To avoid a gap in the service, purchase a new subscription before the expiration date.

If a new license reduces the number of licensed users, and if the old license is still valid, set the extra user accounts as inactive before adding the new license. If there are more user accounts than the license allows, then only the super administrator account can log into PDXpert and remove extra log-in accounts. Other users are blocked until the extra user accounts are deleted.

See the Managing user accounts help topic for more information.

If you have a license file§

A PDXpert license file (file type .pdxl) contains your company registration information and license key.

Save a backup of the most recent license file in a secure place. It may be needed if the software is re-installed.

The license file is a simple XML file that can be opened and inspected using a plain text editor, such as Windows Notepad. Do not change the file.

  1. Open the PDXpert client application to import the license file.

    • If the license is expired, the Software License Key window is shown immediately.

    • If the license is not expired, select the Tools ➔ Software License Key... menu command to open the Software License Key tool.

  2. Click the Import License File (.pdxl) button to show the Open License dialog.

  3. Navigate to the license file and click the Open button to import the file.

    The file name includes the year, month and day nnnnnnnn-YYYYMMDD-L-nn-nn.pdxl when the subscription ends. If you have more than one license key file that expires in the future, select the license file that expires first. If both keys expire on the same date, import the subscription license (with -S- setting, shown immediately after the date: nnnnnnnn-YYYYMMDD-S-nn-nn.pdxl). Just before the first key's Subscription ends date, remove extra user accounts and then import the next key.

  4. Click the OK button to accept your changes.

    If the OK button isn't enabled after the license is opened, confirm that you're using the correct license file. If the Subscription ends date has passed, your PDXpert release may require a more current license.

    In some international Windows versions, the calendar controls may not immediately recognize the license ISO8601 date values. If the OK button isn't enabled after the license is opened, click on each date control and re-select the exact date from the drop-down calendar.

If you don't have a license file§

When you're entering a license, all data must exactly match before the key is accepted by the system.

  1. Open the PDXpert client application to enter the license key data.

    • If the license is expired, the Software License Key window is shown immediately.

    • If the license is not expired, select the Tools ➔ Software License Key... menu item to open the Software License Key tool.

  2. Enter the

    • Organization name that is used for most users, documents, parts and all changes. The organization name is copied into the default member of the Organizations collection, which is the home organization.
    • Country where the organization is located.
    • Full-function users that can be given full-featured user accounts (this value limits the total number of user accounts you can make, even during testing mode).
    • Read-only users that can be given view-only user accounts.
  3. If you don't have a software license registration key: Select the Evaluation license option, and then click on the OK button to proceed with a limited-time test.

    During the testing period, you do not need to have a license key. The program remains fully functional until the test period expires (or if you've added a lot of items). To begin a new test period, you can (a) set the PDXpert database to start again, (b) restore a previously configured and backed-up database that doesn't have any documents, parts and changes, or (c) ask for a test license.

    If you have a software license registration key: Select the Registered license option, and continue entering your license information:

    • License type: Select Subscription or Perpetual.

      A perpetual license allows normal operation after its expiration date, but can't be used with software releases published after the subscription ends. A subscription license doesn't allow any user log-ins after the subscription end date; you must renew your expired license to restore access.

    • License begins: Select the specified date.
    • Subscription ends: Select the specified date.

      Do not upgrade your system to software that is released after the Subscription ends date.

    • Options: Enter all characters, including leading zeroes (if any).
    • Postal code (ZIP code): The organization installation or use location.
    • Registration key: This is an ANSI Basic uppercase alphanumeric key that is given only to your organization for this registered license.

    Click on the OK button when you've entered all of the license information.

    If the software license is expired or any element has been entered incorrectly, then the OK button is disabled.

Reference§

The software license is defined using this information:

Evaluation license / Registered license§

Select the Evaluation license option to test the software. During the 3-week evaluation, the software is fully functional and supports all features up to a few thousand parts and documents. You can enter any number of full-function and read-only users accounts. Obtain a trial license key after the period has expired or to test with more than a few thousand parts.

Select the Registered license option to use a valid software license key. You cannot operate PDXpert if the key is invalid, expired, or issued to a different organization.

Organization name§

This is the exact name of the licensed organization. It's automatically shown as the default member of the Organizations collection.

Country§

This is the country where the licensed organization is located. The Countries collection member should be set as active.

Full-function user accounts§

The number of full-function users authorized by license. Each full-function account lets a user manage items, approve change forms, or edit system settings according to their assigned role.

During the evaluation period, this can be set to any number.

Read-only user accounts§

Number of read-only users authorized by license. Each read-only account lets a user view, report and export data, but not to add, edit or approve data.

During the evaluation period, this can be set to any number.

License type§

A Subscription license allows software to be used for the limited period starting at the License begins date and ending on the Subscription ends date. It permits the software to be installed on one server, for use by the licensed number of full-function and read-only user accounts.

A Perpetual license allows software to be used for as long as the license organization complies with the software license agreement. It permits the software to be installed on one server, for use by the licensed full-function and read-only user accounts. A perpetual license applies to the currently-installed software, but not for any releases published after the Subscription ends date.

If you have a current maintenance, support and upgrades ("MSU") subscription, you can obtain technical support and apply all software upgrades that are published on or before the Subscription ends date.

License begins§

This is the date that the current subscription or perpetual license started.

Subscription ends§

For a subscription license, this is when the subscription ends. The software cannot be used after this date, and technical support and software upgrades are not available. A new subscription license must be purchased to continue using the software after the date shown.

For a perpetual license, this is when the perpetual license's MSU subscription ends. You may continue using the software after this date, but MSU subscription benefits are not available. This end date is always highlighted after the MSU subscription expires.

Do not upgrade your PDXpert software to a release that was published after the Subscription ends date. If your license subscription has ended, your license subscription must be renewed to use a later release.

Options§

This value is used for license management and feature configuration.

Postal code§

The postal code reflects the licensed organization's region within the country.

Registration key§

Unique ANSI Basic uppercase alphanumeric code for the license issued to the organization.

1095

Help Guide Contents [as PDF]