Observers (change)

As the change lifecycle state is updated, the observers shown on this list are sent an email notice.

The people listed on the Observers list are usually only interested in major events in the workflow (such as when the change is released or rejected). The change workflow used by the change form determines the workflow paths when email notices are sent.

  • To add a group of observers, drag the group's name from the Groups collection of the Collection Explorer onto this list.
  • To add an observer, drag the person's name from the Persons collection of the Collection Explorer onto this list.

Delete an observer or group by clicking on it, and then pressing your keyboard's Delete key.

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